HUD Preferred seating does not work on Carbon Poker

[darkcaller]

The HUD Preferred seating does not work in tournaments, but will work properly in cash game. The HUD will still show players stats as if the preferred seating is set to "off" on the site.

[WhiteRider]

Are you sure you have preferred seating set for the correct table size? What size tables are you playing?
Check out the Tutorial: Preferred Seating for some things to be aware of - the "Troubleshooting" section should get you sorted.

If you still have problems please enable logging and restart PT3. Play a single tournament and attach your PokerTracker.log file to a Support Ticket along with the hand history file for the tournament and a screenshot of the table so that we can investigate.

Tutorial: Submitting a Bug Report

[darkcaller]

yes, i'm sure, the tournament table size is 9, on carbon i'm seating at #7, which would be the bottom seat. I have even tried not setting preferred seat on client and pt3; by doing that hud stats does show properly on the person, but when preferred seat is set on client and pt3, hud will still show stats as if preferred seat wasn't set.

[WhiteRider]

In that case please open a support ticket so that we can see what is going on for you.