Stop scanning after 1-2 hands.

[Mickeyen]

Hi.
I Installed PokerTracker 3, and it appears to function stringent, but....
It begins to scane as it should when I turn on PokerStars. The Hud starts as it should, but when I've played 1-2 hands, it all stops, the Hud is still visible, but there's nothing that scans more.
Does anyone here have an idea for what I do wrong?

[Peligroso]

It sounds like PT3 is importing the observed hands (which are being read from the memory) but when you start playing it stops importing because it can't find the hand history file. Please make sure that PokerStars is configured to save hand histories to hard drive and that you have configured PT3 to auto import from that hand history folder (see the PokerStars Configuration Guide).

[Ickebiwa]

Hi there,
I am having the same problem since I bought a new PC (win7) and PT3 just tells me: PokerStars: Hand observed but not imported. With every hand.
I set Pokerstars to save my handhistory and I selected this directory at PT3. Although I choosed a new directory and not the standart diorectory by pokerstars, but this shouldnt be a problem?!
I downloaded the latest Version (3.13.4beta)
I am running the logging enabled version as admin, same with stars.
But still nothing. Any suggestions? Thx for any help

[kraada]

It shouldn't be a problem to choose a new directory as long as it isn't in a special Windows location (like the desktop).

Do you have PokerStars set to play and save hand histories in English?

[Ickebiwa]

It shouldn't be a problem to choose a new directory as long as it isn't in a special Windows location (like the desktop).

Do you have PokerStars set to play and save hand histories in English?

Yes I do.

[kraada]

Then please restart PT3 with the logging enabled link, reproduce and report this problem and we'll investigate further for you.

[Ickebiwa]

Then please restart PT3 with the logging enabled link, reproduce and report this problem and we'll investigate further for you.

What do you eman with reproduce and how can I get this done? Thx

[kraada]

Restart the program using the Logging Enabled link and attempt to play for a round of hands on just one table. If it works then great - but if it doesn't, send us that log file as it will show us a large amount of detail about what is going on inside PT3 as you are playing and we'll be better able to figure out what is the correct next step here.