HUD stopped working on Party Poker

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HUD stopped working on Party Poker

Postby Rick_O » Wed May 16, 2012 1:24 pm

I am on day six of the trial version. After Party Pokers maintenance last night, the HUD is not finding any files to monitor. It was working flawlessly until now.
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Re: HUD stopped working on Party Poker

Postby kraada » Wed May 16, 2012 1:50 pm

This is the first I've heard of a problem with Party Poker but we will look into it. Are you playing cash games or tournaments?
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Re: HUD stopped working on Party Poker

Postby Rick_O » Wed May 16, 2012 2:02 pm

Tournaments. They had multiple issues last night and a software update this morning.
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Re: HUD stopped working on Party Poker

Postby WhiteRider » Thu May 17, 2012 4:39 am

Party is working fine for me for tournaments.
What operating system do you have?
What version of PT3 are you using?
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Re: HUD stopped working on Party Poker

Postby Rick_O » Thu May 17, 2012 12:01 pm

WhiteRider wrote:Party is working fine for me for tournaments.
What operating system do you have?
What version of PT3 are you using?

I am running Vista on this comp with PT 3.12.1, It was working fine...then just stopped. I tried running the installer again and the set up wizard, but it reports unable to connect to party poker. Have disabled firewall also now..no difference. Running Avast AV but don't think that could be blocking it. Are any of the processes dependant on a browser? I have another comp I could try it on. Just want it working on my laptop before I commit to buying.
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Re: HUD stopped working on Party Poker

Postby kraada » Thu May 17, 2012 12:29 pm

Browsers should not interfere or affect PT3. Please restart PT3 using the Logging Enabled link, reproduce and report this problem and we'll investigate further for you.
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