bug with sng general report

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bug with sng general report

Postby guillaumezur69 » Wed May 16, 2012 6:35 pm

let me explain i am playing ONLY super turbo on ongame, when i import the games it appears each time in two category for the same buy in which is pretty annoying

what can we do? (how can i add a file in my message?)

on top of that

01-if i play a 185+15 and i win , my amount won is noticed 400 which is avoiding the fee
the net won is noticed 200 where it should be 170
guillaumezur69
 
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Re: bug with sng general report

Postby WhiteRider » Thu May 17, 2012 3:05 am

OnGame don't include much information about their tournament structures in their hand history files - PokerTracker infers as much information as possible, but this isn't an exact science. See the Tournaments FAQ for more information.

Please compress the full original hand history files for a few of these tournaments and attach them to a Support Ticket and tell us the exact type and buy-in/fee so that we can see if the detection rules can be improved.
Thanks.
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