Pop up on bad place

[Treizee]

i have a problem with stats on SH(6) when i sit on seat 1 my stats doesnt pop up on my place but on someones else and its mixed up stats from seat 6 on 4 etc i tried moving them and doing new layout but didnt help they pop up everytime on wrong place like they dont recognize players


on FR (9) they pop up ok they recognize every player

what could cause this probleM

[WhiteRider]

Please read the Troubleshooting section of the Tutorial: Preferred Seating which should help whether you use preferred seating or not. In particular note that for sites which don't specify the table size in the hand histories you need to enable the Adjust Qualifying Tables Limits option in Auto Import.

[Treizee]

i have selected automatically apply "treat as" but still not wroking properly

[WhiteRider]

Are the hands being shown as "6 max" in PT3?
Did you follow the steps in the troubleshooting section to reposition the stats with preferred seating turned off?

If you think you have everything set up correctly please enable logging and restart PT3.
Play a few hands at a single table.
Take a screenshot of the table window and attach it to a Support Ticket along with the hand history file for the session and the PokerTracker.log so that we can see what is going on.
Be sure to tell us whether you have preferred seating turned on in your poker client, and anything else you think relevant - the more detail we have the better.
Thanks