HUD shows less hands per player

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HUD shows less hands per player

Postby oahukid » Sat Jun 02, 2012 5:20 am

Hey,

I've just noticed this problem in my hud:
In my hud there is less hands per player what i really have in my database. And i don't have any filter turned on. So, for example my hud shows 3400 hands for one player and there is 5600 hands about that guy in reality.
Any idea what should i do? Thx
oahukid
 
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Joined: Thu Dec 01, 2011 7:29 pm

Re: HUD shows less hands per player

Postby WhiteRider » Sat Jun 02, 2012 5:58 am

That can happen if you have some of the Hud options enabled - check the Tutorial: Configuring HUD Options and see if any of those apply to your setup.
WhiteRider
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Re: HUD shows less hands per player

Postby oahukid » Sat Jun 02, 2012 7:48 am

I've got the default setup for the filters, so they shouldn't affect the number of hands anyhow. So something else is the reason
oahukid
 
Posts: 12
Joined: Thu Dec 01, 2011 7:29 pm

Re: HUD shows less hands per player

Postby WhiteRider » Sat Jun 02, 2012 8:17 am

In that case please enable logging and restart, and next time you see a player like this take a screenshot of the table with stats and their stats in the main tracker and attach them to a Support Ticket along with the PokerTracker.log file so that we can investigate.

Tutorial: Submitting a Bug Report
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