Problem with Pokerstars SNG's

[haitluo]

Hi

I played today 2 $7 SNG in Pokerstars.eu losing both tournaments. However Pokerstars (v 3.12.1) in Tournaments interleaf says that I won $11.47.

Can you help me, please?

[kraada]

You can edit these tournament results by clicking Tournaments --> Enter Holdem Results. Find the tournaments in question in the top pane and click on them and in the bottom pane you can click and edit your winnings.

Please also submit the original hand histories to us via our support system so that we can look into what caused the misdetection and make sure it gets fixed.