Tournement Times Wrong (FTP)

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Tournement Times Wrong (FTP)

Postby peyrolas » Mon Nov 26, 2012 7:13 pm

my tournement start and result times are wrong. they are in the future.
where can i config my time zone?
peyrolas
 
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Re: Tournement Times Wrong (FTP)

Postby WhiteRider » Tue Nov 27, 2012 4:26 am

As long as the timezone is set correctly on your computer and the timezone is specified in hand histories then the times should be adjusted automatically, although I believe that a problem was recently discovered with times specified as JST.

Please attach one of your tournaments' hand history and summary files to a Support Ticket and tell us what timezone you are in so that we can experiment and make sure this is fixed if necessary.
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Re: Tournement Times Wrong (FTP)

Postby WhiteRider » Tue Nov 27, 2012 5:21 am

I should also add, if you have changed your timezone in the Full Tilt software, changing it back should fix your problem.
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Re: Tournement Times Wrong (FTP)

Postby peyrolas » Tue Nov 27, 2012 12:33 pm

i will then first try to change timezone in FT back to default. i do not really need my local time there. if this fixes, i am happy.

thx
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Posts: 41
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Re: Tournement Times Wrong (FTP)

Postby peyrolas » Tue Nov 27, 2012 12:36 pm

hmmm the is no default time in FT.

i had CET before when dates and times in PT4 were wrong.

what time zone will i have to set in FT to try to solve my problem?
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Re: Tournement Times Wrong (FTP)

Postby WhiteRider » Tue Nov 27, 2012 1:22 pm

ET is best.
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Re: Tournement Times Wrong (FTP)

Postby peyrolas » Tue Nov 27, 2012 3:49 pm

Does not work. Still one hour difference.

I submitted a ticket with explanations and screenshots. seems to be a bug then.
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Re: Tournement Times Wrong (FTP)

Postby WhiteRider » Wed Nov 28, 2012 4:14 am

Thanks - we'll get back to you via your ticket.
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