PT4 Not Responding

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PT4 Not Responding

Postby 22SAS » Wed May 01, 2013 12:40 pm

Hi, I'm having real problems with PT4 Not Responding and just hanging. This happens when i change the Date filter for my stats. It is happening almost every time I try to change the filter and is very annoying as I have to force close the program every time!
Not sure if it's to do with the database or what.
22SAS
 
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Re: PT4 Not Responding

Postby kraada » Wed May 01, 2013 12:50 pm

Are you playing tournaments? There are a couple of known issues with tournament date filters causing things to take quite a lot longer than they should. This is in our system to be fixed and if you'd like notification when a fix is available, if you create a support ticket and ask to be linked to Bug #4662 we'll make sure you get notification when it's fixed.
kraada
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Re: PT4 Not Responding

Postby 22SAS » Wed May 01, 2013 2:19 pm

Thanks Kraada, sounds like that is the issue, I'll send a support ticket tomorrow.
22SAS
 
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