Stats wont refresh....

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Stats wont refresh....

Postby xxRONNIExx » Fri Feb 29, 2008 4:57 pm

Pokertracker and ACEHUD have worked great for me up until recently (im using Vista). My stats no longer refresh. After about 15 hands the only way I can get the stats to show up is to get out of AceHUD and sign back in. Then after that signout and back in again to get the updates stats. Im getting aliitle frustrated, any help would be nice, thanks.
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Re: Stats wont refresh....

Postby APerfect10 » Fri Feb 29, 2008 5:27 pm

Please read the [url=http://www.pokertracker3.com/forums/viewtopic.php?f=22&t=821sp1]Tutorial: Troubleshooting Performance Issues[/urlsp1]. If you are still having trouble after doing that, please send me a log file as outlined at the bottom of the tutorial. We will get it working properly for you.

Best regards,

Derek
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Re: Stats wont refresh....

Postby cag8f » Sat Mar 01, 2008 12:19 pm

Derek,

I'm having the same problem (with Vista as well). I'm using PAHUD Beta Release v1.19.5, PT version 2.17.01h, am running PAHUD and PT as administrator. When I tried to update my cache, I first got an error message saying, "Unable to update cache. And exception has occurred." then one saying, "Database update is complete. I've sent you my log file via the support page.
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Re: Stats wont refresh....

Postby APerfect10 » Sat Mar 01, 2008 1:28 pm

Thanks. I replied to your support message...

-Derek
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