Problems since downloading v1.19.7 beta

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Problems since downloading v1.19.7 beta

Postby skinjim » Tue Sep 30, 2008 9:39 pm

Hi, my pahud has become a bit of a mess since downloading the new patch. Poker tracker 2 seems to ube importing hands fine.
I use it for party, full tilt and prima.
1) The hud picks up full tilt tables immediately but mostly doesnt put stats on tables. When it does put stats on tables
they disappear after a few minutes and often as soon as I move a table around the screen.
2) With party it takes the hud a while to pick up tables and is very sporadic with putting stats on tables. They never stay on for long.
Also the hud will often lose some of the tables, especially ones not on the main screen.
3) With prima it tends to be even slower than party and again the stats don't appear for long if at all.

I also have had a couple of error messages come up but not every time:-
`unable to update cach, unable to clear the old cashe file'
`exception occured in party memory scanner'

Many Thanks
skinjim
 
Posts: 47
Joined: Sun Sep 28, 2008 7:54 pm

Re: Problems since downloading v1.19.7 beta

Postby WhiteRider » Wed Oct 01, 2008 5:14 am

That sounds like the cache isn't being used - try rebuilding it.
With PAH not running, delete the 2 cache files. C:\Program Files\PokerAce Hud\Data\Temp\DBCachexxx.*
Then restart PAH and this will force a full rebuild of the cache.
If that doesn't work, use the 'repair database' option in PT2 Utilities menu and try again.
WhiteRider
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Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Problems since downloading v1.19.7 beta

Postby skinjim » Wed Oct 01, 2008 11:44 am

Thanks whiterider but the problem persists.
I recreated the cashe but the problem with the stats is the same.
They disappear after a few minutes and immediatley if I move a table once the stats appear on it.
Also I have had the same error message `Pokerace Hud Error' `exception occured in party memory scanner'.
Also, this morning the hud wont recognise any of my prima tables!
skinjim
 
Posts: 47
Joined: Sun Sep 28, 2008 7:54 pm

Re: Problems since downloading v1.19.7 beta

Postby WhiteRider » Wed Oct 01, 2008 5:24 pm

Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
WhiteRider
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Posts: 54025
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