Absolute Poker Cereys Update

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Absolute Poker Cereys Update

Postby DaleLoco » Thu Dec 04, 2008 11:30 am

Whit the new update in AP the PAH didnt recognice the tables.
Please help.

Bye guys.
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Re: Absolute Poker Cereys Update

Postby kraada » Thu Dec 04, 2008 11:38 am

We are aware of the issues with PAHUD and UB/AP and we will be issuing a patch in the not too distant future to fix them.
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Re: Absolute Poker Cereys Update

Postby wernerw » Thu Dec 04, 2008 2:29 pm

It seems you are mixing up 2 things. This has nothing to do with UB. I will open a ticket and give you an example of the instant handhistory since it seems you cannot.
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Re: Absolute Poker Cereys Update

Postby kraada » Thu Dec 04, 2008 2:55 pm

UB and AP both belong to the CEREUS network.

It does seem that the recent upgrade to the AP software changed something; if you could submit a log file (Tutorial: How to Create a Log File) of what happens while you try to play at AP it will help us figure out what changed so we can get it fixed ASAP.
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Re: Absolute Poker Cereys Update

Postby emboava » Fri Dec 05, 2008 9:54 am

My Poker Ace stoped working at AP as well...
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Re: Absolute Poker Cereys Update

Postby kraada » Fri Dec 05, 2008 10:37 am

As I said above, you are not alone, and we will be issuing a patch to resolve these issues. Please create a log file and a support ticket as requested above, though, the more data we receive the easier this will be to fix.
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Re: Absolute Poker Cereys Update

Postby DaHellRaiser » Fri Dec 05, 2008 7:15 pm

I will create a ticket and send you log file also.
Troy.
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Re: Absolute Poker Cereys Update

Postby kraada » Sat Dec 06, 2008 9:42 am

Thanks, we appreciate it.
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Re: Absolute Poker Cereys Update

Postby DaleLoco » Sat Dec 06, 2008 11:12 am

I sent you the log file
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Re: Absolute Poker Cereys Update

Postby emboava » Sun Dec 07, 2008 11:21 am

I sent that as well. How long does it generally take to be fixed?
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