Registration Problem.

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

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Registration Problem.

Postby speedlehenry14 » Mon Jun 02, 2008 12:09 pm

Hi,

My PAHUD still isnt working, I get that 27th May registration error.

What should I do?

Thanks!
speedlehenry14
 
Posts: 10
Joined: Thu Apr 24, 2008 4:43 pm

Re: Registration Problem.

Postby kraada » Mon Jun 02, 2008 1:31 pm

Disable any firewalls/anti-virus/anti-spyware that might prevent PokerAce HUD from accessing the internet.

Enable logging per the second set of instructions in this tutorial: Tutorial: How to Create a Log File

Then open PAHUD, click Help --> About and enter your registration code. If it succeed you're all set and can re-enable your software. If it fails, it will create a PAHud.log file which contains information we can use to resolve this issue for you in the future. Simply attach that file to a support ticket and let us know what is going on in the ticket and we will help you resolve this issue. (You can then re-enable your other software as well.)

If you have misplaced your registration code you can request a new copy be sent to you from the following link:
Registration Issues - Need Registration Code
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