Not sure

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Not sure

Postby bigirwin » Wed Jul 23, 2008 7:38 pm

I am playing on Pokerstars. I have vista and run as administrator. For some reason, my HUD is not displaying today. It opens up but nothing appears on the table or on the hud screen. How do I fix this?
bigirwin
 
Posts: 26
Joined: Tue Apr 01, 2008 8:42 pm

Re: Not sure

Postby bigirwin » Wed Jul 23, 2008 7:51 pm

I have version 1.19.6 if that helps.
bigirwin
 
Posts: 26
Joined: Tue Apr 01, 2008 8:42 pm

Re: Not sure

Postby bigirwin » Wed Jul 23, 2008 8:50 pm

Can I please get someone to help with this soon? It's been an hour now. I've been reading thru the forums and can't find anything that helps. I read the "Read This First" thread and that was pretty basic and did not help. My hands are importing into PT2. I would like this resolved as soon as possible PLEASE. Thank you.
bigirwin
 
Posts: 26
Joined: Tue Apr 01, 2008 8:42 pm

Re: Not sure

Postby WhiteRider » Thu Jul 24, 2008 11:26 am

So it was working before, was it?
Did you change anything? Set any filters or anything?
Do you see the tables listed in the main PAHud window?
WhiteRider
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Location: UK

Re: Not sure

Postby bigirwin » Thu Jul 24, 2008 4:41 pm

I got it back to where the stats pop up but they still are not updating. I can see the tables listed in the main HUD window. I don't have any filters running.
bigirwin
 
Posts: 26
Joined: Tue Apr 01, 2008 8:42 pm

Re: Not sure

Postby WhiteRider » Thu Jul 24, 2008 5:12 pm

Do you have Refresh Rates set up with reasonable values? No gaps?

Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Not sure

Postby bigirwin » Thu Jul 24, 2008 5:45 pm

I just got home and now it's not displaying the stats at all. I will continue to play the 30+ hands and send the log file in unless there is anything you think I can do before that.
bigirwin
 
Posts: 26
Joined: Tue Apr 01, 2008 8:42 pm


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