Error importing Hollywoodpoker hands

[Cyonic]

I am getting the following error when I attempt to import the hands:
11/02/2008 20:22:16 C:\Program Files\HollywoodPoker\Resources\Databases\PR_HH_20081102_2022161.txt Unable to get the game number(2)...P4-80198810-133 AutoPR (2.16.03d)
Happens with all hands imported from hollywoodpoker.
What to do?

Thanks in advance

[ptrack pat]

What email was used to purchase PT2? I have no record of the one used for this site.

[Cyonic]

What email was used to purchase PT2? I have no record of the one used for this site.

Its probably [email protected]

Its been a while since I purchased PT2 and I changed my email since then.

[ptrack pat]

Install the latest PATCH, version 2.17.03d from this link (MAKE SURE YOU DOWNLOAD THE PATCH INSTALL, the second link on this page, and NOT the full version:
http://www.pokertracker.com/products/PTH/download.php