Overall graph will only show me 123k hands.

[kheso]

When I see overall graph, it will only show me 123k hands and I have played around 140k.
If I see overall hands by date, I will see them ok in the statistic part but not the graph.
If I see overall by stake, I will only see 123k hand sample in the statistic part.

Why is that?

[Flag_Hippo]

Can you please attach screenshots of these entire PokerTracker 4 report windows either here or privately in a Support Ticket so we can see what you are seeing and the exact reports being used. Thank you.

[kheso]

There you are.
Check out overall graph's hands compared to information box.

[Flag_Hippo]

It's possible your database cache needs to be rebuilt. In PokerTracker 4 click "Database -> Database Management", click your database then "Rebuild Cache -> Full Cache Rebuild". If that doesn't fix it please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Load this report and then attach your support bundle and a new screenshot to a Support Ticket. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When attaching the new screenshot please make sure you get the entire PokerTracker 4 window and don't crop any information out as you have done with the screenshot here. Thank you.

[kheso]

Yep! that was the solution! thank you very much.

[Flag_Hippo]

Pleased to hear it and thanks for confirming back here that the cache rebuild fixed this problem.