Error in personal result graph

[Erlebnis]

[ img ]

As you can see, there is an error there at hand ~400. I actually lost the hand and the opponent hit a 2 outer; however, the showdown line is going UP. The green line is perfect, though.

There is certainly an error in the calculation of the hand's results.

[Erlebnis]

Ok, something is def. wrong and weird.

I had finished the "day" losing $20 at this short session I've played for further testing/using PT4. Ok. Then I went to do some other stuff, used some other features, and when I came back for today's graph it shows I WON $30 - which is of course completely incorrect.

As I recognize from the previous graph and session, there is at least one hand (in which I lost 1BI, or $30) missing. But since the results diverge by $50 it's def. not the only hand missing on the graph.

[Erlebnis]

Ok,

So I removed the stake filter and the hands are back there. It's 888 poker so maybe there were less than 6 people on the table and then PT4 is confusing the stakes? Weird because that didn't happen in PT3 (as far as I remember). Also, would it correct it once importing has finished? (it's still on).

[Erlebnis]

As you can see by this graph below, I really think there is a mistake in calculating hands. Or I don't know how graphs work.

If you notice quite right at the end I lost another big hand; this time a coin flip. Correctly, the AI EV stays put and the green line goes down. The blue line, however, also stays put (following the EV line and NOT the green line). So there appears to be a pattern there regarding all-in EVs and the win at showdown relation.

[ img ]

[biiiink]

The showdown line issue is most likely similar to what I reported here:
https://www.pokertracker.com/forums/viewtopic.php?f=58&t=37157

[WhiteRider]

Yes, I believe we have a known issue with the showdown line.

Please attach the hand history file where you see the other error (with hands being filtered out by stake) to a Support Ticket and describe exactly what you do so that we can reproduce it and get it fixed.
Please post the ticket number here - Thanks.

[Erlebnis]

Yes, I believe we have a known issue with the showdown line.

Please attach the hand history file where you see the other error (with hands being filtered out by stake) to a Support Ticket and describe exactly what you do so that we can reproduce it and get it fixed.
Please post the ticket number here - Thanks.

ticket_id=115552

[WhiteRider]

Thanks, I'm checking it out now. I'll get back to you via your ticket.