Simplify Database maintenance

Let us know what features not currently in the PT4 should be added.

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Simplify Database maintenance

Postby kraada » Fri Jul 11, 2014 7:12 am

Not PokerTrackerWeb4, just PokerTracker4.
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Re: Simplify Database maintenance

Postby zapato41 » Fri Jul 11, 2014 2:20 pm

zapato41 wrote:
WhiteRider wrote:
I'm doing it again, drawing 649,200 hands. You notice when finished. Thank you
Extracted all cash held by the tournament and stoped in "Extracted from 164 of 165 summaries pt3" no completion.

That may mean that it was starting to do the import but the display hadn't caught up. But if it didn't continue and you ended it then since it got stuck on the last file you will probably be able to import the exported files manually. If you had logging enabled we'll be able to see where the exported files were written - attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket if you have it. That may also show us why it got stuck.

Tutorial: Reporting a problem



En PokertrakerWeb4:

[0709/230643:ERROR:ipc_channel_win.cc(404)] pipe error: 232




Recibieron el ticket de soporte ???
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Re: Simplify Database maintenance

Postby kraada » Fri Jul 11, 2014 2:44 pm

I do not see a support ticket from your account at this time.
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Re: Simplify Database maintenance

Postby zapato41 » Fri Jul 11, 2014 3:29 pm

kraada wrote:I do not see a support ticket from your account at this time.



Ya lo hice 3 veces, no se que pasa. les pasé el error que no me permite pasar la base de datos: En PokertrakerWeb4: [0709/230643: ERROR: ipc_channel_win.cc (404)] Error de tubo: 232
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Posts: 18
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Re: Simplify Database maintenance

Postby kraada » Fri Jul 11, 2014 3:31 pm

Follow the link in your regular browser - Firefox, Chrome or IE and then everything should work.
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