Tournament summaries Pokerking(WPN)

[ilyakazlou]

I send tournament results to e-mail and it looks like that:

Tournament ID: 4296938
Tournament Name: $2 Jackpot Poker
Total Prize Pool: $4.00
Total Players: 3
You finished in place: 3
Tournament Completed: 2016/2/8 15:13:4
Tournament Cost: $ 1.88/$ 0.09
Tournament Results:
Place 1: nickname1 - Award:$4.00
Place 2: nickname2
Place 3: nickname3

I tried to insert in text file but the PT4 can not recognize it. Can you fix this problem?

[WhiteRider]

Please attach the text file to a Support Ticket and tell us how you requested the summary (I don't see how to do that in the WPN client) and we'll see what is possible.

[ilyakazlou]

I did not do anything to get the results. After the game, comes an e-mail automatically. Do not file, but just a letter with the text.

[kraada]

Send us a copy of the email via a ticket and we'll look into what we can do.