PokerTracker

Hello, I am migrating my PT4 to another PC, I have a version of CoffeeHUD v2.1, that is customized by me. I backed up and restored my DB, but the HUD on my new laptop is in its default condition, without all the changes i made. When i try to export it, the export button is greyed out and not active.

The bigger problem is that I want to manually change the things on the HUD - but on my new laptop the Color Ranges tab for almost all stats is unavailable, inactive, so I cant make the changes. On my old PC, in the same HUD, the same stats' Color ranges tab is active and I can click and change it. What is going on, please help me.

darkavenger3 wrote:Hello, I am migrating my PT4 to another PC, I have a version of CoffeeHUD v2.1, that is customized by me. I backed up and restored my DB, but the HUD on my new laptop is in its default condition, without all the changes i made. When i try to export it, the export button is greyed out and not active.

If you want to transfer a customised premium HUD from one computer to another then see the instructions posted here.

darkavenger3 wrote:The bigger problem is that I want to manually change the things on the HUD - but on my new laptop the Color Ranges tab for almost all stats is unavailable, inactive, so I cant make the changes. On my old PC, in the same HUD, the same stats' Color ranges tab is active and I can click and change it. What is going on, please help me.

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this problem and then attach your support bundle to a Support Ticket. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.