PokerTracker

Hi!
The next time NoteCaddy was updated, the process went on indefinitely. The PT window does not respond, you can close it only through the task manager. Reinstallation, rollback to the previous version does not help.
At the moment, managed to disable NoteCaddy (PokerTracker + - NoteCaddy - Disable).
How to recover NoteCaddy?
Thank You

Please follow the Security Software Configuration Guide if you're using any av/firewall and also add an excpetion for this file/folder:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Apps\Tm90ZUNhZGR5\NoteCaddyPT4.exe
C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Apps\Tm90ZUNhZGR5

If you do not see the AppData folder in Windows then please refer to this guide. If that doesn't fix it reboot your computer and go to 'Windows Start Menu -> All Programs -> PokerTracker 4 -> PokerTracker 4 (Logging Enabled)', reproduce the problem you described and then attach these files to a Support Ticket:

--> C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log

--> C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\NoteCaddy.log

--> C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\NoteCaddy.Errors.log